Terms of service

Welcome to CripKart.com. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, you agree to comply with these Terms. If you do not agree with any part of these Terms, please do not use our website.

CripKart.com is an online store offering electronic and home gadgets designed to make everyday life easier, smarter, and more convenient. These Terms apply to all visitors, customers, and users who access or use our services.

1. Company Information

Website Name: CripKart.com
Email: cripkart@gmail.com
Phone: 9746873940

Business Address:
Vill:- Humayun Manjil
P.O - Roshanbagh
PS + District - Murshidabad
West Bengal, India
Pin Code - 742164

If you have any questions regarding these Terms of Service, you can contact us using the above details.

2. Acceptance of Terms

By accessing or using CripKart.com, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or legal guardian.

Your use of this website indicates that you agree to these Terms of Service and our policies. If you do not agree with these terms, you should discontinue the use of our services immediately.

CripKart.com reserves the right to modify or update these Terms at any time without prior notice. Continued use of the website after changes are posted will be considered acceptance of the updated Terms.

3. Website Services

CripKart.com provides an online platform where customers can browse and purchase electronic gadgets and home utility products.

Our goal is to provide reliable products that improve convenience, efficiency, and modern living.

The website services include:

  • Browsing products

  • Purchasing electronic and home gadgets

  • Customer support

  • Order tracking and delivery assistance

We reserve the right to modify or discontinue any product or service without prior notice.

4. User Responsibilities

When using CripKart.com, you agree to:

  • Provide accurate and complete information when placing orders

  • Use the website only for lawful purposes

  • Not misuse or attempt to hack the website

  • Not interfere with the website's security or functionality

  • Not copy or reproduce website content without permission

You are responsible for maintaining the confidentiality of your account details and password.

CripKart.com will not be responsible for unauthorized access caused by your negligence.

5. Product Information

CripKart.com strives to ensure that all product descriptions, images, and prices listed on the website are accurate and up to date.

However, we do not guarantee that:

  • Product descriptions are completely error-free

  • Product images perfectly match the actual product

  • Prices remain unchanged due to market fluctuations

In case of any error in product pricing or information, CripKart.com reserves the right to cancel or refuse any order placed for that product.

Customers will be notified if such a situation occurs.

6. Orders and Payment

When you place an order on CripKart.com, it means you are making an offer to purchase the selected product.

We reserve the right to:

  • Accept or reject orders

  • Cancel orders due to product unavailability

  • Cancel orders suspected of fraud

Payment methods may include:

  • Online payment gateways

  • Debit cards

  • Credit cards

  • UPI

  • Cash on Delivery (if available)

Orders will only be processed after payment confirmation (except COD orders).

If payment fails but the amount is deducted, customers should contact their bank or payment provider.

7. Shipping and Delivery

CripKart.com aims to deliver products in a timely and efficient manner.

Delivery times may vary depending on:

  • Customer location

  • Product availability

  • Courier service conditions

Estimated delivery time generally ranges between 5 to 10 business days.

However, delays may occur due to:

  • Weather conditions

  • Logistics issues

  • Government restrictions

  • Remote delivery locations

CripKart.com is not responsible for delays caused by courier partners.

Customers will receive order tracking information whenever possible.

8. Returns and Refunds

Customer satisfaction is important to us.

If you receive a damaged or defective product, you may request a return or replacement according to our return policy.

Return conditions may include:

  • Product must be unused

  • Product must be returned in original packaging

  • Return request must be made within the specified return period

Refunds will be processed after the returned product is received and inspected.

Refund timelines may vary depending on the payment method used.

CripKart.com reserves the right to refuse returns that do not meet the required conditions.

9. Intellectual Property

All content on CripKart.com is the property of the website and is protected by copyright and intellectual property laws.

This includes:

  • Website design

  • Logos

  • Product images

  • Text content

  • Graphics

  • Brand elements

Users are not allowed to copy, reproduce, distribute, or use website content without written permission from CripKart.com.

Unauthorized use of website content may result in legal action.

10. Prohibited Activities

Users are strictly prohibited from engaging in activities that harm the website or its users.

These activities include:

  • Attempting to hack the website

  • Uploading malicious software

  • Fraudulent transactions

  • Creating fake accounts

  • Copying website data without permission

CripKart.com reserves the right to suspend or terminate accounts that violate these rules.

11. Third-Party Links

Our website may include links to third-party websites for additional services or resources.

These websites operate independently and are not controlled by CripKart.com.

We are not responsible for:

  • The content of third-party websites

  • Their privacy practices

  • Their terms and policies

Users are advised to review the terms and privacy policies of any third-party website they visit.

12. Limitation of Liability

CripKart.com will not be held responsible for any damages resulting from:

  • Website interruptions

  • Product misuse

  • Delivery delays caused by courier services

  • Temporary website unavailability

  • Incorrect user information

We make reasonable efforts to ensure the website operates smoothly, but we cannot guarantee uninterrupted access at all times.

13. Disclaimer

All products and services provided on CripKart.com are offered "as available" and "as is".

We do not guarantee that:

  • The website will always be error-free

  • The website will always be available without interruption

  • Product results will meet individual expectations

Customers use the website at their own risk.

14. Privacy Policy

Your privacy is important to us.

CripKart.com collects customer information such as:

  • Name

  • Email address

  • Shipping address

  • Contact number

This information is used only for:

  • Order processing

  • Customer support

  • Delivery services

We do not sell or share customer information with unauthorized third parties.

For more details, please refer to our Privacy Policy page.

15. Account Termination

CripKart.com reserves the right to suspend or terminate user accounts if:

  • The user violates these Terms of Service

  • Fraudulent activity is detected

  • The website is misused

Account termination may occur without prior notice.

16. Governing Law

These Terms of Service are governed by the laws of India.

Any disputes arising from the use of CripKart.com will be subject to the jurisdiction of courts located in West Bengal, India.

17. Changes to Terms

CripKart.com may update or revise these Terms of Service at any time.

Changes will be posted on this page.

Customers are encouraged to review this page regularly to stay informed about our policies.

Continued use of the website indicates acceptance of the updated Terms.

18. Contact Information

If you have any questions about these Terms of Service, please contact us:

Website: CripKart.com
Email: cripkart@gmail.com
Phone: 9746873940

Address:
Vill:- Humayun Manjil
P.O - Roshanbagh
PS + District - Murshidabad
West Bengal, India
Pin Code - 742164

Our support team will be happy to assist you.